Privacy Policy
At Cene, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to makeacene.com, makeacene.co, and all related subdomains, pages, and funnels built or hosted through platforms we use.
1. Information We Collect
When you interact with our website, forms, or services, we may collect the following information:
Personal Information
This includes your name, email address, phone number, business name, interested services, and any other information you choose to submit through our forms.
Payment Information
Payments are processed securely through third party platforms such as GoHighLevel or Givebutter. We do not store or have direct access to full payment details such as credit card numbers.
Analytics and Tracking Data
We use tools like Google Analytics, Google Tag Manager (including server-side tracking), Meta Pixel, and Metricool to understand how visitors interact with our websites. This data may include pages visited, actions taken, browser type, device information, and approximate location.
2. SMS Communication and Consent
If you provide your phone number through our website, forms, or funnels, you may receive SMS messages from Cene related to your inquiry, services, scheduling, updates, or account activity.
SMS consent is obtained when you voluntarily submit your phone number through a form that clearly states you are opting in to receive text messages. Consent to receive SMS messages is not required to make a purchase.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@makeacene.com.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and communicate with you
- Provide and manage our services
- Improve our website, marketing, and user experience
- Deliver and measure advertising campaigns
- Maintain internal records and comply with legal obligations
We do not sell your personal information.
4. Sharing Your Information
We only share information with trusted third party tools and platforms that help us operate our business and deliver services. These may include:
- Google for analytics, advertising, and tag management
- Meta for advertising and analytics
- GoHighLevel for CRM, forms, messaging, and billing
- Perspective for interactive forms and funnels
- Webflow and Squarespace for website hosting
- Givebutter for donations or payments when applicable
- Metricool for content scheduling and analytics
Mobile Information Sharing
We do not sell, rent, or share your mobile phone number with third parties for their marketing or promotional purposes.
Your phone number may only be shared with service providers that help us deliver messaging, CRM, or automation services, and only for business-related communication on our behalf.
5. Cookies and Tracking Technologies
Our websites use cookies, pixels, and similar tracking technologies to improve performance, understand visitor behavior, and deliver relevant advertising.
You can control or disable cookies through your browser settings. Some site features may not function properly if cookies are disabled.
6. Data Retention
We retain information submitted through our websites and services indefinitely unless you request that it be deleted. We do not currently maintain an automated data deletion schedule.
If you would like your information removed, you may contact us at info@makeacene.com.
7. Data Security
We take reasonable steps to protect your information by using secure connections, reputable platforms, and limited access controls. While we work to safeguard your data, no system can guarantee complete security.
8. Your Rights and Choices
You may request to:
- Access the information we have about you
- Correct inaccurate information
- Delete your personal data
- Opt out of marketing emails or SMS messages
Requests can be made by contacting us directly.
9. Contact Information
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Cene LLC
723 E Tennessee St
Florence, AL 35630
Email: info@makeacene.com
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the effective date at the top of this page.